TERM OF SERVICES
By entering, connecting, using or creating an account on this website
and its associated applications on iPhone, iPad, Android, and any mobile
application (hereinafter collectively referred to as the “Platform”)
including without limitation to any services offered on the Platform,
you acknowledge that you have read and understood the following Terms
and Conditions (collectively the “Terms”), including these Terms, terms
of our Privacy Policy and you agree to be bound by them and to comply
with all the applicable laws and regulations regarding your use of the
Platform. You acknowledge that these Terms constitute a binding and
enforceable legal contract between yourself and
SADAD Electronic Payment Gateway (SADAD)
(hereinafter referred to as “SADAD”, “Company”,
“we”, “us”, “our”) with reference to the use of
this Platform. Please read these terms before ordering any items from
our application. You become a user of the Platform (“User” or
“you”), by entering, using, browsing, or registering on the
Platform. As a User, you agree and undertake to comply with the
provisions of these Terms.
You are responsible for making all arrangements necessary for you to
have access to the Platform. You are also responsible for ensuring that
all persons who access the Platform through your Internet connection are
aware of these Terms and that they comply with them. By viewing, using,
accessing, browsing, or submitting any content or material on the
Platform, you agree to these Terms as a binding legal agreement, without
limitation or qualification. The term "you" or "You" shall
include any person or entity, who views, uses, accesses, browses, or
submits any content or material to the Platform.
If you do not agree to these Terms, then you may not use the Platform.
SADAD reserves the right to modify these Terms at any time without prior
notice. You agree that each visit you make to the Platform shall be
subject to the Terms as displayed, and your continued use of the
Platform now or following the modifications in these Terms confirms that
you have read, accepted, and agreed to be bound by such modifications.
Registration
1. Registration with the Platform is currently free, however in order to
become a registered user you will have to provide some basic personal
information.
2. The “password” is only known by the user. The user can change the
password at any time. It is solely the responsibility of the user to
select and protect the password. SADAD is not liable for any problems
which may arise from the use of a password.
3. By using this Platform, you warrant that any personal information
provided by you is true, accurate, current and complete in all respects
and that you will notify us immediately of any changes to your personal
information by updating your User profile on the Platform or by
contacting us, you agree not to impersonate any other person or entity
or to use a false name or a name that you are not authorized to use. We
will use the information provided to us to contact you.
4. You agree that all information supplied on registration is true and
accurate and will be kept up to date at all times.
5. You may have more than one registration.
6. You are not entitled to allow any other person to use your
registration. You may not impersonate any other person in any
registration whether or not that other person is a user of the Platform,
unless it falls under SADAD Subscription.
7. On receipt of an email by you to us cancelling your registration then
we will terminate your registration.
8. We reserve the right to terminate your registration immediately
without notice if in our opinion you have breached these terms.
How to make a payment and how it works
1. Once you have completed registration and added your registration
details you will be on your SADAD Platform by clicking on the
Service/Product button you wish to pay for (the “Order”). Please note it
is important that you check the information that you enter and correct
any errors before clicking on the “Checkout” button since once you click
on this input, errors cannot be corrected. On receipt of your order, the
Platform will begin processing your order and we will send an email and
message on the final page that your order has been received. Where any
payment you make is not authorized you will be returned to the previous
page on the Platform, and we shall not be obliged to provide the
services.
2. The paid Orders will be saved in the Platform for your records and
view.
Acceptable Use Policy
1. You may not access or use the Platform for any other purpose other
than that for which the Platform makes it available. The Platform is for
the personal use of users only and may not be used in connection with
any commercial endeavors except those that are specifically endorsed or
approved by the Platform. In case of any prohibited activities committed
by the user, the company has the right to suspend, block or terminate
the user's account and prevent his access to log in the service.
Your Responsibilities
1. The information provided to us is correct. The User is the only party
responsible for any losses which may arise from any misinformation or
inadequate information (ex. forgetting the password); and in these
cases, his/her account may be terminated.
2. The User is solely responsible for all personal ideas, opinions,
statements set forth by the User while using the services of the
Platform, all the files uploaded to the Platform and the personal
information sent, and that in no way SADAD shall be held liable for
these files, not to access any services provided in the Platform
unauthorized and in any way other that the one identified by the
Platform; not to change the software in any way; not to use the software
which is identified as being changed; and to indemnify SADAD for all
material and moral losses in the event the User does not comply with the
aforementioned articles, SADAD shall not be responsible for any damages
which may arise from reading of data belonging to any Users by any
unauthorized people, not to send any messages which are threatening,
immoral, racially and contrary to the laws of Sultanate of Oman and
international agreements, any correspondences, titles, nicknames posted
to the context shall not be contrary to the rules of public morality,
good manners and laws, not to harass and/or threaten other users, or any
of the Platform live chat personnel, not to act in a way affecting the
use of services by other users, not to post, print, distribute,
circulate any amoral, inappropriate and unlawful materials and
information which may give harm to the names of any people or
institutions, not to advertise, sell or offer to sell any products or
services, engage in any activities such as survey, competition or chain
letter, not to send any information or programs which may give harm to
the information or software in the computers of other users.
3. All of the records or materials obtained by using the services of
SADAD are within the consent of the user; the user shall be absolutely
responsible for any damages, loss of information or other losses caused
by them in the user’s computer; the user shall not demand any
compensation for any losses arising from the use of the service, not to
use the services of the Platform for any commercial and advertising
purposes without obtaining the consent of SADAD. SADAD may monitor all
systems at any time or continuously.
4. The Platform may use its system for commercial purposes, not to mail
any information which is forbidden legally and circulate any mails which
do not have authorization to be sent such as chain mail, malicious
software, etc., not to record and misuse any personal information
belonging to others, The User himself/herself is responsible for all
kinds of acts made under the “username”, The clients must pay the
service fee which is notified previously at the time of delivery of
products; otherwise the products shall not be delivered to the clients.
not to access the Platform or services using a third-party's
account/registration without the express consent of the account holder;
not to use the Platform for illegal purposes; not to commit any acts of
infringement on the Platform or with respect to content on the Platform;
not to use the Platform to engage in commercial activities apart from
sanctioned use of SADAD services; not to attempt to gain unauthorized
access to other computer systems from or through the Platform; not to
interfere with another person's use and enjoyment of the Platform or
another entity's use and enjoyment of the Platform; not to upload or
transmit viruses or other harmful, disruptive or destructive files;
and/or not to disrupt, interfere with, or otherwise harm or violate the
security of the Platform, or any services, system resources, accounts,
passwords, servers or networks connected to or accessible through the
Platform or affiliated or linked Platforms (including partners).
Advertising and Commercial Use
1. Users of the Platform are not entitled to directly advertise to or
solicit the customs of other users without our express written consent.
2. You are not entitled to resell or commercially exploit the Platform's
contents. You are not entitled to use any data mining, robots, or
similar data gathering and extraction tools to collect usernames, email
addresses or any other data for the purposes of sending unsolicited
email or for any other use.
3. In the event that you are found by us to have been sending
unsolicited email to our users then we reserve the right to terminate
without notice your use of the Platform without limiting any other
rights and remedies we may have.
Our Liability
1. The material displayed on our Platform is provided without any
guarantees, conditions, or warranties as to its accuracy and is provided
on an "as is" basis. To the extent permitted by law, we hereby expressly
exclude all conditions, warranties and other terms which might otherwise
be implied by any law and regulation.
2. We will not be responsible for any breach of these Terms and
Conditions caused by circumstances beyond our reasonable control.
3. Although we aim to offer you the best service possible, we make no
promise that the services at the Platform will meet your requirements.
We cannot guarantee that the services will be fault-free.
4. Your access to the Platform may be occasionally restricted to allow
for repairs, maintenance or the introduction of new facilities or
services. We will attempt to restore the service as soon as we
reasonably can.
5. From time to time, it may be necessary to suspend access to the
Platform for a period of time and any such interruptions shall not
constitute a breach by us of these terms.
6. We will not be liable for any business, financial, or economic loss
nor for any consequential or indirect loss (such as lost reputation,
lost profit, or lost opportunity) arising as a result of your use of the
Platform whether such loss is incurred or suffered as a result of our
negligence or otherwise.
Authority of SADAD
1. The Platform has the ownership and copyrights arising from the
ownership of the information, documents, software, designs, graphics
etc. which are produced by itself and/or bought from outside.
2. The sales of SADAD are limited to the current availability of
products/ services.
3. SADAD has right to post any information, documents, software,
designs, graphics, etc. (such as the messages, poets, reports/news, file
posted to the bulletin board) which are User generated and uploaded to
the system by the Users and/or to transmit them to another place within
the Platform deemed as appropriate by SADAD.
4. The obligation to change the information in relation to the price and
product specifications belongs to SADAD. In the event of any
misinformation relating to the price and specifications of products,
SADAD may correct this mistake by canceling the order.
5. SADAD may provide transition for a User to other Platforms. In this
case, the User agrees that SADAD shall not be responsible for the
context of the Platforms, which the User may access through its
Platform.
6. SADAD may change in time the services for which any Account is not
required to a form, which requires Account. SADAD may provide additional
services, change some of the services partially or completely, or
transform into a paid service.
7. This Platform may be unavailable at certain times to allow for
maintenance and upgrades. Although we will endeavor to notify Users in
advance of any service unavailability, this cannot be guaranteed, and we
reserve the right to alter or withdraw the service at any time.
Communication
1. We request that all information provided to us is accurate, current,
and complete.
2. All notices sent to you will be sent to the email address provided to
us (as updated by you). By accepting these terms, you give your consent
to receive communications from us by email and you agree that all
agreements, notices, disclosures, and other communications that we
provide to you by email satisfy any legal requirement that such
communications be in writing.
3. Personal information that you supply to us will not be disclosed by
us to any third party save in accordance with our Privacy Policy. You
agree that we may use the personal information supplied by you in
accordance with our Privacy Policy.
Other Sites and Linking
1. The Platform may include links to other web sites or material which
are beyond its control. We are not responsible for content on any site
outside the Platform.
2. You must not establish a link from any website that is not owned by
you.
3. Our Platform must not be framed on any other site, nor may you create
a link to any part of our Platform other than the home page. We reserve
the right to withdraw linking permission without notice.
Payment Methods
1. When using your Account as payment instrument you may choose from
different payment methods as available and indicated on the Platform.
2. SADAD reserves the right to offer additional payment methods and/or
remove existing payment methods at any time at its sole discretion. If
you choose to pay using an online payment method, the payment shall be
processed by our third-party payment service provider(s). With your
consent, your credit card / payment information will be stored with our
third-party payment service provider(s) for future Orders. SADAD does
not store your credit card or payment information.
3. You must ensure that you have sufficient funds on your credit and
debit card to fulfill payment of an Order. Insofar as required, SADAD
takes responsibility for payments made on our Platform including
refunds, chargebacks, cancellations, and dispute resolution, provided if
reasonable and justifiable and in accordance with these Terms.
4. At the time of checkout, please read the applicable payment terms
linked and disclaimers carefully before using any payment method.
Refund Policy
1. SADAD takes user satisfaction very seriously. In the case of problems
with your services order, please contact SADAD and we will assist you.
2. In appropriate cases, if you have already been billed by SADAD, SADAD
will issue full or partial refunds. In the following cases:
(a) if you did not use SADAD services.
(b) if you were double charged.
3. In every event, we will take into account relevant factors including
the details of the order and do our best to ensure your satisfaction.
You will receive your refund as SADAD credit on your user account.
Intellectual Property
1. The format and content of this Platform is protected by the Sultanate
of Oman and copyright, and we reserve all rights in relation to our
copyright whether owned or licensed to us and all rights are reserved to
any of our registered and unregistered trademarks (whether owned or
licensed to us) which appear on this Platform.
2. This Platform or any portion of this Platform may not be reproduced,
duplicated, copied, sold, resold, visited, or otherwise exploited for
any commercial purpose without our express written consent. You may not
systematically extract and/or re-utilize parts of the contents of this
Platform without our express written consent. In particular, you may not
utilize any data mining, robots, or similar data gathering and
extraction tools to extract (whether once or many times) for
re-utilization of any substantial parts of this Platform without our
express written consent.
Validity of SADAD records
In the disputes which may arise in relation to their Terms, the User
agrees, states and warrants that any bookkeeping entry, microfilm,
microfiche and computer records constitute a valid, binding, absolute
and exclusive evidence; this article has the characteristics of an
evidential contract, and that the User waives in advance all kinds of
objections to the specified SADAD records and the right to tender an
oath in relation to the fact that these records are kept in due form.
Limitation of Liability
To the extent permitted by law, SADAD provides this Platform and content
on an "as-is" and "as available" basis and we make no representation or
warranty of any kind, express or implied, regarding the content or
availability of this Platform, or that it will be timely or error-free,
that defects will be corrected, or that the Platform or server that
makes it available are free of viruses or other harmful components.
Subject to the previous paragraph, neither SADAD nor its directors,
officers, agents, employees, or contractors shall have any liability for
any direct, indirect, special, or consequential losses or damages
(including without limitation, damages for loss of business or loss of
profits), arising in contract, tort or otherwise from the use or
inability to use this Platform. Nothing in these terms shall exclude or
limit liability for death or personal injury resulting from our
negligence or that of our agents or employees.
Indemnity
You agree to indemnify and hold SADAD its parents, subsidiaries and
affiliates, agents, officers, directors, or other employees harmless
from any claim, demand, or damage (whether direct, indirect, or
consequential), including reasonable attorneys' fees, made by anyone in
connection with your use of the Platform, with your submissions, with
any alleged infringement of intellectual property or other right of any
person or entity relating to the Platform, your violation of these
Terms, and any other acts or omissions relating to the Platform.
Amendments
SADAD may amend these Terms at any time in its sole discretion, and the
amended Terms shall be effective immediately upon posting, subject to
applicable laws. It is your responsibility to check the Terms regularly.
If you do not agree with the amended Terms, whether in whole or in part,
you must stop using the Platform and/or any of its services immediately.
Disclaimer
The information, content, products, services, and materials available
through the application (whether provided by SADAD, you, other users or
other affiliates/third parties), including without limitation, goods and
services orders, submissions, text, photos, graphics, audio files,
video, and links, are provided "as is" and "as available" without
warranties of any kind, either express or implied. To the maximum extent
permitted by law, SADAD disclaims all representations and warranties,
express or implied, including but not limited to warranties of
merchantability, fitness for a particular purpose, title,
noninfringement, freedom from computer virus, and implied warranties
arising from course of dealing or course of performance.
Prevailing Language
These terms shall be available in both English and Arabic. In case of
any discrepancies between the two versions, the English version shall
prevail.
Contact Us
For customer support, you may reach out to us via the Help Center
available on the Platform.
Governing law & competent
These Terms shall be governed by and construed in accordance with the
laws of the Sultanate of Oman. Disputes arising in connection with these
Platform Terms (including non-contractual disputes) shall be subject to
the exclusive jurisdiction of the Oman Chamber of Dispute Resolution.
